Contact information

Contact Information

Welcome to Apao.shop. We value your shopping experience and are committed to providing transparent, reliable, and timely support. If you have any inquiries regarding our products, orders, shipping, or returns, please do not hesitate to contact our dedicated customer service team through any of the official channels below:

Store Name: Apao.shop

Legal Corporate Entity: AGL RETAIL ENERGY LIMITED

Australian Company Number (ACN): 748 394 64

Australian Business Number (ABN): 21 074 839 464

Corporate Operational Address: Level 24, 200 George Street, Sydney, NSW, 2000, Australia

Official Support Email: support@apao.shop

Customer Care Phone: +61 485 986 643

Customer Support Hours:

Our online support desk is accessible Monday through Friday, from 9:00 AM to 5:00 PM (AEST). We guarantee a comprehensive human response to all email communications within 24 business hours. Please note that during peak seasonal events or public holidays, response times may take up to 48 hours, though we make every effort to minimize delays.